Self Storage Shoreditch Health and Safety Policy
Self Storage Shoreditch is committed to providing a safe and healthy environment for all employees, customers, contractors, removal partners, and visitors who use our storage facilities and associated services. This policy sets out our approach to managing health and safety risks and outlines the responsibilities of everyone who works at or visits our premises.
Policy Statement
We recognise our duty to manage health and safety risks arising from our business activities, including storage operations and support for removal and transport services. Our aim is to prevent accidents, injuries, and work-related ill health, and to continuously improve our health and safety standards.
We will ensure, so far as is reasonably practicable, that our premises, equipment, and working methods are safe and do not pose a risk to health. This includes all storage areas, loading bays, corridors, stairways, lifts, offices, and customer access points.
Objectives
To fulfil this policy, Self Storage Shoreditch will:
Identify, assess, and manage health and safety risks arising from our activities and the condition of our premises.
Provide and maintain safe facilities, equipment, and systems of work for employees, customers, and removal teams.
Provide information, instruction, and supervision necessary to ensure safe use of storage units, trolleys, lifts, and loading areas.
Ensure all employees receive suitable health and safety training relevant to their roles.
Consult with employees on health and safety matters and encourage feedback from customers and removal partners.
Regularly review and, where necessary, revise this policy and our procedures.
Responsibilities
The overall responsibility for health and safety at Self Storage Shoreditch rests with the company management. Management will ensure that adequate resources are provided to implement this policy effectively and that health and safety considerations are integrated into business planning and daily operations.
Managers and supervisors are responsible for:
Implementing this policy within their areas of control.
Ensuring that staff follow safe systems of work and use equipment correctly.
Reporting and investigating accidents, incidents, and near misses.
Identifying training needs and arranging appropriate instruction.
All employees have a duty to:
Take reasonable care of their own health and safety and that of others who may be affected by their actions.
Follow all health and safety instructions, signage, and procedures.
Use equipment and facilities in a safe and responsible manner.
Report hazards, unsafe conditions, accidents, or near misses to management promptly.
Customers, removal company staff, and other visitors are expected to:
Follow safety signs and guidance provided by our team.
Use loading bays, trolleys, lifts, and access routes in a safe manner.
Report hazards, damage, or unsafe conditions to site staff as soon as possible.
Risk Assessment and Safe Systems of Work
Self Storage Shoreditch carries out regular risk assessments covering storage areas, customer access, equipment, and activities such as loading and unloading goods. These assessments help us identify hazards, evaluate risks, and implement control measures.
Examples of areas addressed include:
Use of trolleys and handling equipment in corridors and loading bays.
Manual handling of boxes, furniture, and other stored items.
Movement of vehicles and removal vans in car parks and loading zones.
Use of lifts, stairwells, and access doors.
Housekeeping, including keeping routes clear and managing waste.
Where necessary, we introduce safe systems of work, such as designated loading areas, one-way routes, and guidance for stacking goods safely in storage units.
Manual Handling and Use of Equipment
Our staff receive guidance on safe manual handling techniques to reduce the risk of injury, especially when lifting, carrying, or moving heavy or awkward items. Customers and removal company staff are encouraged to plan lifting tasks carefully, use team lifting where appropriate, and make use of trolleys and other handling aids provided on site.
All equipment provided by Self Storage Shoreditch is checked regularly to ensure it is safe and suitable for use. Defective or damaged equipment must not be used and should be reported immediately so that it can be removed from service.
Traffic Management and Loading Areas
To support safe loading and unloading for customers and removal services, we manage vehicle access and movement around our premises. This may include marked parking bays, restricted access routes, and clear signage to separate pedestrian and vehicle areas where practicable.
Drivers must follow on-site instructions, observe speed limits, and park only in designated areas. Pedestrians should use marked walkways where provided and remain alert to vehicle movements.
Fire Safety and Emergency Procedures
Self Storage Shoreditch maintains appropriate fire safety arrangements, including detection systems, alarms, escape routes, and fire-fighting equipment as required. Fire evacuation procedures are displayed on site and staff are trained in emergency arrangements.
Customers, visitors, and removal teams must familiarise themselves with escape routes, keep fire exits and corridors clear at all times, and follow instructions from staff in the event of an alarm or emergency.
Accident Reporting and Investigation
All accidents, incidents, and near misses on our premises must be reported to a member of staff as soon as possible. This allows us to provide assistance, record details, and investigate the cause to prevent recurrence.
Accident records are reviewed regularly to identify trends and opportunities for improving our health and safety management.
Information, Instruction, and Training
We provide our employees with appropriate training to carry out their roles safely, including induction training, task-specific instruction, and refresher training where necessary. Health and safety information is communicated through signage, written procedures, and briefings.
Customers and removal company personnel are given clear instructions and signage to assist in the safe use of our facilities. Where necessary, staff will provide additional guidance on safe loading, unloading, and access to storage units.
Monitoring and Review
Self Storage Shoreditch monitors health and safety performance through regular inspections, maintenance checks, incident reporting, and feedback from staff and customers. This policy and related procedures are reviewed periodically and updated when there are significant changes to our operations, premises, or legal requirements.
By working together, management, employees, customers, and removal partners can help maintain a safe environment for everyone using Self Storage Shoreditch.
