Accessibility Commitment at Self Storage Shoreditch

Self Storage Shoreditch is committed to providing an accessible and inclusive experience for all customers, visitors, and website users. Our goal is to ensure that everyone can access information about our Shoreditch self storage services and use our facilities with ease, irrespective of ability, technology, or personal circumstances.

This Accessibility Statement explains the measures we are taking to improve accessibility for our website and our accessible self storage services in the Shoreditch area, and how you can contact us with feedback or requests for reasonable adjustments.

Our Accessibility Standards

We aim to align our website and digital content with the Web Content Accessibility Guidelines, commonly known as WCAG 2.1, at the AA level. These guidelines are recognised internationally and help make web content more accessible for people with disabilities, including people who use assistive technologies or alternative input methods.

By working towards WCAG 2.1 AA compliance, we focus on improving the usability and clarity of information about our Shoreditch self storage units, pricing, opening hours, and access arrangements, so that all users can find and understand what they need.

Screen Reader Compatibility

Our website is being designed and updated with screen reader users in mind. We aim to provide clear content structure, descriptive headings, and meaningful text for images where appropriate. This helps customers who rely on screen readers to navigate information about our self storage facilities in Shoreditch, including unit sizes, accessibility provisions, and customer support options.

We are working to ensure that content such as forms, navigation menus, and key service information can be read and interpreted accurately by commonly used screen readers.

Keyboard Navigation

Our website is intended to be usable with a keyboard alone, without the need for a mouse or touchpad. Users should be able to move through pages, menus, and form fields using standard keyboard controls. This includes navigating through different storage options, accessing contact pages, and reviewing information about accessible self storage in Shoreditch.

We are committed to maintaining logical focus order, visible focus indicators, and clear labelling of interactive elements, supporting users who rely on keyboard navigation or alternative input devices.

Visual Design and Readability

We aim to use colour contrasts, font sizes, and layouts that support readability for users with visual impairments or reading difficulties. Our intention is to avoid relying on colour alone to convey essential information and to ensure that text remains legible on a variety of devices and screen sizes.

Where possible, we structure content in short paragraphs with meaningful headings and clear language, making it easier to explore storage options and accessibility features at our Shoreditch location.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review our website and digital services to identify areas for improvement, test compatibility with different assistive technologies, and update content to better serve customers looking for accessible self storage in the Shoreditch area.

As we add new features or information about our Shoreditch storage facilities, we will continue to consider accessibility from the planning stage through to implementation.

Requesting Assistance and Accessible Formats

If you experience any difficulty accessing information about Self Storage Shoreditch, or if you need details about our services in an alternative format, you can contact us and request reasonable adjustments. Examples of adjustments may include providing information in larger print, simplifying written explanations, or offering additional guidance about accessible entry routes to our Shoreditch storage site.

Please let us know which content you are trying to access and how we can best assist you. Sharing details about the type of device, browser, or assistive technology you use can also help us resolve issues more effectively.

Providing Feedback About Accessibility

Your feedback plays an important role in helping us improve accessibility at Self Storage Shoreditch. If you encounter an accessibility barrier on our website or at our physical storage facilities in Shoreditch, or if you have suggestions for how we can make our services easier to use, we encourage you to contact us and share your experience.

We review all accessibility feedback and use it to guide future updates to our website, customer communications, and on-site arrangements, with the aim of making our Shoreditch self storage services accessible and welcoming to everyone.